More Famous Than the Pope
What's Left · Part 4 of 6

More Famous Than the Pope

GTE spent billions building distribution. Now distribution is free, and the only scarce resource left is attention. This is not obviously good news.

By Geordie Everitt

In 1990, if you wanted a hundred million people to see your face, there were perhaps a few dozen doorways in the entire world that led there — television networks, film studios, the front pages of a handful of newspapers — and every doorway had gatekeepers, and the gatekeepers had standards, and the standards had very little to do with you.

Today a person with an iPhone and a sufficiently "authentic" manner can record a video in their kitchen — something funny, or useful, or simply odd in a way that catches — and a hundred million people will watch it. They can become, by any honest measure of recognition, more famous than the Pope. And they can convert that fame into a comfortable living without ever passing through a single doorway or meeting a single gatekeeper.

I keep the word authentic in quotes not as a sneer but as a technical term. We'll get there.

The Billion-Dollar Doormen

It's worth being precise about what changed, because it wasn't the cameras.

The first post in this series described GTE's experiments with video-on-demand — LaserDiscs robotically shuffled in racks, pushing movies down copper telephone lines. Distribution was the hard part then. Moving pictures to people required infrastructure so expensive that only institutions could own it, and whoever owned the pipes decided what flowed through them. The gatekeeping wasn't a policy choice. It was physics plus accounting.

Then the constraint evaporated, the way constraints in this story keep doing. Bandwidth became too cheap to meter, storage became effectively infinite, and the marginal cost of delivering one more video to one more person fell to approximately nothing. The doormen weren't fired. The door simply stopped being scarce, and a building with infinite doors employs no doormen.

What nobody fully anticipated: when distribution stops being scarce, scarcity doesn't disappear. It migrates. And it migrated to the one resource that cannot be manufactured, duplicated, or remastered — human attention. There are only so many waking hours, and every one of them is now contested by more content than was produced in the entire twentieth century.

The Authenticity Filter

Every scarce resource gets a market, and every market develops selection criteria. The old gatekeepers selected for credentials, polish, institutional fit — qualities that predicted, however imperfectly, some floor of quality. The attention market selects for something else entirely: the feeling of unmediated access to a real person. Authenticity — or its performance, which from the outside is indistinguishable, which is rather the point.

Notice what this filter does not select for. Expertise is optional; the confident amateur routinely out-draws the careful specialist, because confidence reads as authenticity and care reads as hedging. Accuracy is optional. Editing — the entire editorial layer that the old institutions imposed — is worse than optional; visible polish actively suppresses reach, because polish smells like the institutions people came here to escape.

I want to resist the temptation to grade this. The old system gave us gatekept mediocrity and excluded entire categories of voice and talent; the new one gives us an open floor where the loudest plausible person wins. Neither deserves nostalgia. What I'll say instead is narrower: the new filter is not a quality filter, and we have largely proceeded as if it were one — as if reach still implied the vetting it used to imply, back when reach was expensive. A hundred million views now means precisely one thing: a hundred million people's attention was captured. The capturing is the entire accomplishment.

The Honest Accounting

Set the cynicism aside for a moment, because there's a genuine marvel here too. The frustrated writers of the GTEDS Tech Pubs department — the novelists without novels, writing billing documentation because that's what someone would pay for — were on the wrong side of those few dozen doorways. Their modern equivalents are not. The person who would have spent a career documenting TPS reports can now find, somewhere in the hundred-million-person pool, the audience that wants exactly what they make. Some of them are living lives that were structurally impossible in 1990.

That is real, and it sits right alongside the rest of it: the same open floor rewards the confident wrong answer, the manufactured intimacy, the puppy video engineered to be slept through. Abundance delivered everything it promised. It just declined to sort it.

Which raises the question this series has been circling. If distribution is free, and the friction jobs are dissolving, and machines grown rather than programmed can produce competent content on demand — what, exactly, is left that can't be captured, generated, or faked?

I've been living inside one answer for months now, a few flashcards at a time. That's next.